The Premier Business Development Specialist
Established Since 1972
We serve performing arts centers and museums across the country, professional sports organizations, major colleges, and universities handling all aspects of ticketing.
Spectrum Ticketing Services is a full service ticketing call center headquartered in Florida. We serve performing arts centers and museums across the country, professional sports organizations, major colleges, and universities handling all aspects of ticketing. We support several major ticketing platforms including Tessitura, Paciolan, AudienceView, SeatAdvisor, Vendini and more.
Our professional services include:
We are dedicated to providing the finest in personalized one-on-one customer service. Our representatives are monitored regularly to ensure prompt, accurate, and professional responses. But, unlike other ticketing service providers that shuffle ticket buyers from one computerized menu to another, we connect every caller to a live operator who can answer questions quickly and knowledgeably.
Newest Spectrum clients: 2nd Stage Theatre, Jazz at Lincoln Center, Atlanta Opera.
These are just some of the industries we provide premium quality call center services to:
A timely third party interview with dealership customers performed by the very finest telesurveyors will produce vital information as follows:
Prospect surveys (customers who left the dealership without making a purchase) will produce incremental sales and vast salesperson improvement.
Sales follow up surveys (delivered customers) immediately identify both satisfied and dissatisfied customers allowing dealership personnel to resolve issues quickly to ensure true customer satisfaction.
Service surveys (daily closed R.O’s) immediately identify both satisfied and dissatisfied customers, again allowing dealership personnel to resolve any issues and ensure true customer satisfaction.
The unique consumer benefits process will steer owners into dealership service department increasing service sales and customer loyalty.
The creation and management of databases of both prospects and owners.
Intelesys has been incredible at understanding our culture and our approach to customer service. Highly recommend them for your next call center project.Clara Sharp
They are great partners. The reps are experienced and professional. They are responsive in all deliverables. Thank you Intelesys!Misty Palmer
I highly recommend Intelesys for enhancing any call center program where you need to make a long-lasting difference.Sylvester Fisher
Established Since 1972