Inbound Customer Service

Create lasting, profitable customer relationships, across every interaction, with Intelesys contact center customer service teams..

Since 1972, Intelesys has orchestrated millions of customer interactions. Our inbound customer service outsourcing provides your company the contact center associates, training, facilities,  technologies, and operational expertise to create exceptional customer experiences across all touchpoints. Delivered domestically, we are a US based call center, our omnichannel services support all customer channels, including SMS, voice, chat, social, video, and email.

Service Industries

These are just some of the industries we provide premium quality call center services to:

Planning, Strategy & Method

A timely third party interview with dealership customers performed by the very finest telesurveyors will produce vital information as follows:

Prospect surveys (customers who left the dealership without making a purchase) will produce incremental sales and vast salesperson improvement.

Sales follow up surveys (delivered customers) immediately identify both satisfied and dissatisfied customers allowing dealership personnel to resolve issues quickly to ensure true customer satisfaction.

Service surveys (daily closed R.O’s) immediately identify both satisfied and dissatisfied customers, again allowing dealership personnel to resolve any issues and ensure true customer satisfaction.

The unique consumer benefits process will steer owners into dealership service department increasing service sales and customer loyalty.

The creation and management of databases of both prospects and owners.

Intelesys has been incredible at understanding our culture and our approach to customer service. Highly recommend them for your next call center project.

Clara Sharp Chief Financial Officer

They are great partners. The reps are experienced and professional. They are responsive in all deliverables. Thank you Intelesys!

Misty Palmer Chief Operations Officer

I highly recommend Intelesys for enhancing any call center program where you need to make a long-lasting difference.

Sylvester Fisher General Manager

Premier Services

Museum & Box Office Services

We serve performing arts centers and museums across the country, professional sports organizations, major colleges, and universities handling all aspects of ticketing.

Contact Us To Start Today!

Intelesys is a premier provider of call center services. We excel at matching your call center outsourcing needs to the most appropriated inbound or outbound call center program to assure the best fit at no cost to your business.

The Premier Business Development Specialist

Established Since 1972