Outbound Satisfaction & Quality Evaluation

Intelesys outbound call center services can greatly enhance your outbound satisfaction and quality evaluation programs. Save money and enhance customer satisfaction scores with Intelesys.

As companies strive for better brand engagement and customer experience, the role of the agent has never been a more critical component of success.

At Intelesys, we’re on a workforce evolution journey, investing in the agent of the future to better serve you and your customers. Our digital, empowered, and engaged workforce delivers customer engagement, seamlessly and reliably. Supported by technology throughout our services, we drive measurably better Customer Satisfaction.

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Service Industries

These are just some of the industries we provide premium quality call center services to:

Planning, Strategy & Method

A timely third party interview with dealership customers performed by the very finest telesurveyors will produce vital information as follows:

Prospect surveys (customers who left the dealership without making a purchase) will produce incremental sales and vast salesperson improvement.

Sales follow up surveys (delivered customers) immediately identify both satisfied and dissatisfied customers allowing dealership personnel to resolve issues quickly to ensure true customer satisfaction.

Service surveys (daily closed R.O’s) immediately identify both satisfied and dissatisfied customers, again allowing dealership personnel to resolve any issues and ensure true customer satisfaction.

The unique consumer benefits process will steer owners into dealership service department increasing service sales and customer loyalty.

The creation and management of databases of both prospects and owners.

Intelesys has been incredible at understanding our culture and our approach to customer service. Highly recommend them for your next call center project.

Clara Sharp Chief Financial Officer

They are great partners. The reps are experienced and professional. They are responsive in all deliverables. Thank you Intelesys!

Misty Palmer Chief Operations Officer

I highly recommend Intelesys for enhancing any call center program where you need to make a long-lasting difference.

Sylvester Fisher General Manager

Premier Services

Museum & Box Office Services

We serve performing arts centers and museums across the country, professional sports organizations, major colleges, and universities handling all aspects of ticketing.

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Intelesys is a premier provider of call center services. We excel at matching your call center outsourcing needs to the most appropriated inbound or outbound call center program to assure the best fit at no cost to your business.

The Premier Business Development Specialist

Established Since 1972